Review – Sheraton Hong Kong Towers

After a great flight on the 747, we took the Airport Express train from the airport to Kowloon Island where the Sheraton Hong Kong Hotel & Towers is located. The Sheraton Hong Kong overlooks Victoria Harbor, the waterfront and Hong Kong Island.

Introduction
Review – JAL Sakura Lounge – SFO
Review – JAL 777-300ER First Class – SFO-HND
Review – Tokyo Hilton
Review – Cathay Pacific Lounge – HND
Review – Cathay Pacific 747-400 Business Class – HND-HKG
Review – Sheraton Hong Kong Towers
Review – Dragon Air A320 Business Class – HKG-CKG
Review – Sofitel Forebase Chongqing
Review – Hong Kong Airlines Lounge – CKG
Review – Hong Kong Airlines A320 Business Class – CKG-HKG
Review – Cathay Pacific 777-200 Business Class – HKG-SIN
Review – Conrad Centennial Singapore
Review – Qantas Lounge – SIN
Review – British Airways Lounge – SIN
Review – Dnata (Cathay Pacific) Contract Lounge – SIN
Review – Cathay Pacific 777-200 Business Class – SIN-HKG
Review – Cathay Pacific First Class Lounge The Pier – HKG
Review – Cathay Pacific First Class Lounge The Wing – HKG
Review – Cathay Pacific 777-300ER First Class – HKG-ORD

I had originally planned on staying at the Conrad on Hong Kong Island, but when my manufactured spending method got shut down, I ended up short on points as I have a few big Hilton redemptions coming up later this year. Since I needed a few extra days in Hong Kong as I was having a bespoke suit made as a 30th birthday present to myself, I decided to give the Citi Prestige‘s 4th night free benefit a try.

Since my tailor (Lee Baron – definitely have him make you a suit if you are in Hong Kong) was located on Kowloon Island, I decided to book the Sheraton Hong Kong as it was right across the street from my tailor and had generally good reviews. Our nightly rate was ~$240/night, though thanks to the Citi Prestige our 4th night was free, effectively making our nightly rate ~$192/night. By contrast, I could have redeemed 12,000 Starpoints per night for the stay. Since I wanted to review the Citi Prestige 4th night free benefit, I opted for the paid rate.

The K4 bus from Kowloon Station dropped us off a block from the hotel. The check-in desk and lobby for the Sheraton Hong Kong is on the second floor of the hotel, so we rode the escalators up to the second floor where we saw the exceptional lobby with its grand spiral staircase.

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We turned left off the escalators and headed for the check-in desk where there was a dedicated check-in lane for SPG elite members.

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The check-in process took about 10 minutes as they were trying to find me an upgraded room with a good view as I hold SPG Gold elite status. While they were checking on an upgrade, I was offered a welcome amenity of 250 bonus Starpoints or two free drink coupons. Since they said the drink coupons at the sky view bar, I opted for the drink coupons. After assigning us an upgraded deluxe room with a view of Victoria Harbor, we were off to the elevators.

Our room was located on the far end of the hotel and was quite a walk from the elevator. With that said, I greatly prefer rooms away from the elevator as they tend to be quieter. Upon entering the room there was a closet with a safe and a small bar area with a hot water kettle, a bucket of ice and some complimentary bottles of water.

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The minibar was located in this area as well and was fully stocked with your usual array of drinks and snacks.

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The price list for the minibar read as follows:

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There was also a pull out drawer that contained mini liquor bottles, a bottle of red wine, chips and nuts (for purchase), as well as an assortment of complimentary teas and coffees.

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The room contained a desk on the far wall along with a very comfortable chair and ottoman in the corner.

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Sitting on the desk was a letter explaining that the swimming pool, the jacuzzi and the sun deck would be closed during our stay. Since we only had 1 sunny day during our 5 days in Hong Kong, this really did not impact our stay any.

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Also sitting on the desk was Handy – a cell phone that the hotel provides you for free during your stay and which offers you free local cars, internet and maps.

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I will be doing a full separate post on my experience with the Handy phone, so be sure to keep a lookout for that.

The room also featured a king size bed which was extremely comfortable as always.

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The wall across from the bed contained a flush mounted television which had a wide selection of channels in various languages.

The room as a whole had a very modern feel, though it was pretty clear that the hotel had been renovated. Unfortunately, it was also clear that the renovation was not super high quality as there were random marks and stains on all of the walls where there really should not have been.

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The bathroom was possibly the most impressive part of the room (other than the view, which I will get to shortly) and was massive.

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The toiletries were Crabtree & Evelyn.

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The best part of the room had to be the view though as we overlooked the harbor and Hong Kong Island.

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There is one very major drawback to the towers section of the hotel though. From about 9 AM every day until around 6 or 7 PM there was the same traditional Chinese music on repeat and it got VERY annoying after a day or two. I think it was coming from the dome area you see in the pictures above, but I cannot be certain. If you are sensitive to noises, it is definitely something to be aware of so you can request a room that does not look over Victoria Harbor.

After dropping off our bags, we decided to head up to the Sky Lounge to redeem our drink coupons and take in the views. The Sky Lounge is a swanky bar on the top floor of the hotel and which offers exceptional views of Victoria Harbor and the lights of Hong Kong Island.

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The Sky Lounge’s menu is on an iPad that they provide you when you get seated.

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The drinks and food were definitely on the more expensive end, even for a hotel bar. I had the Hong Kong version of a mint julep which was decently good, but not something I would have paid ~$28 for.

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We were there for the light show that Hong Kong Island puts on every night and it is definitely pretty hard to beat that view!

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Final Thoughts

Overall, I thought the Sheraton Hong Kong was a good hotel, though I would not say I was blown away by it for the price. I would not hesitate to stay at the Sheraton Hong Kong again (and not just because it is located right across the street from my tailor) as it was a great stay all around (with the exception of trying to get the points from my stay credited, which I will save for another post). You really cannot beat the location as you are in the heart of the action and right next the metro which will take you most anywhere you want to go. Just make sure you ask for a room on the not facing the harbor if you are sensitive to outside music/noise.

What is your favorite hotel in Hong Kong?

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