Review – KLM Crown Lounge – IAH

After and uneventful flight from Fort Myers (RSW) to Houston (IAH) I headed over to Terminal D to check out the KLM Crown Lounge.

Terminal D at Houston International Airport (IAH) offers two Priority Pass lounges – the KLM Crown Lounge and the Air France Lounge. As I was there earlier in the morning, only the KLM Crown Lounge was open. As I have a Priority Pass membership through my American Express Hilton HHonors Surpass card, my entry was complimentary. Otherwise entry will cost you between $35 and $50.

Introduction – Europe On A Whim
Review – United 737-800 BusinessFirst – RSW-IAH
Review – KLM Crown Lounge – IAH
Review – United 767-300 BusinessFirst – IAH-EWR
Review – Lufthansa Senator Lounge – EWR
Review – Austrian Airlines 767-300 Business Class – EWR-VIE
Review – Sky Lounge (Non-Schengen) – VIE
Review – Sky Lounge (Schengen) – VIE
Review – Austrian Airlines Lounge – VIE
Review – Austrian Airlines A320 Business Class – VIE-DUS
Review – Holiday Inn Express Dusseldorf
Review – Element Amsterdam
Review – KLM Royal Crown Lounge – AMS
Review – Air France A318 Premier Class – AMS-CDG
Review – Air France Salon Lounge – CDG
Review – Air France A320 Premier Class – CDG-LIS
Review – Intercontinental Lisbon
Review – ANA Lounge – LIS
Review – Iberia A320 Business Class – LIS-MAD
Review – Iberia Sala VIP Velazquez Lounge – MAD
Review – British Airways 767-300 Business Class – MAD-LHR
Review – British Airways Galleries Lounge – Terminal 3 LHR
Review – No. 1 Lounge – Terminal 3 LHR
Review – Swissport Lounge – Terminal 3 LHR
Review – American Airlines Admirals Club – Terminal 3 LHR
Review – American Airlines 777-300ER (77W) Business Class – LHR-DFW

Once I reached Terminal D, I followed the signs towards gate D8, which is where the KLM Crown Lounge is located. It is pretty hard to miss the lounge as it right by the entrance to Terminal D and there was a lot of signage outside of it.

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It is worth noting that Korean Air also uses this lounge, so when there are KLM or Korean Air flights departing, the lounge can get a little busy. Upon entering the lounge I was greeted by an extremely unfriendly agent who never smiled once. My check-in was quick and the lounge was mostly empty when I got there.

I made my way into the lounge where I was immediately greeted by some vibrant red seats that reminded me of a seat in a race car.

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The lounge was pretty small, but to the right was a small area of individual brown leather chairs with a TV on the wall in the far corner. There were also bowls on the tables in the seating areas with various pieces of fresh fruit.

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On the very far right side of the lounge were the restrooms, which were nothing special. It is worth noting there are no shower facilities at this lounge, so if you were planning on taking a shower, you will need to look elsewhere.

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The left side of the lounge featured the buffet and dining area. Along the far wall was a selection of booth  style and chair seating with small tables.

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The opposite side featured small tables and chairs.

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The dining area overlooked the check-in area of the terminal, so there were not really any good views from this lounge to speak of.

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In the center of the dining area was the food and drinks spread. While the spread was not huge, it was adequate. There was a small selection of cereals, some packaged cookies,

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Next to that was a small selection of sliced bagels, muffins, pastries and Light ‘n Fit yogurt.

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Next to that was a selection of wrapped whole fruit, bags of chips, instant noodles and some miso soup.

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The opposite side featured a coffee machine that would make regular coffee, cappuccino and espresso, as well as a selection of teas.

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The bar was self-serve and had a decent selection of mid-level alcohol and a few wine options. There was also a special tray set up for making a bloody mary, as well as a pitcher of cucumber and citrus infused water – which was fantastic and refreshing.

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Next to the bar was a small refrigerator that had a selection of water, soft drinks, juices, cold wine and beer.

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Just past the dining area was a wall with some news papers and magazines and a few small seating areas.

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Past the “reading area” was another small side room that featured some more individual brown leather chairs.

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The back wall offered some small work station areas, though I did not see any power plugs in these which I thought was odd.

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There was also a single computer that was available for lounge guests to use.

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I ended up grabbing a few infused waters and doing some work on my laptop for about an hour. The seats in the dining area were very uncomfortable after about 10 minutes of sitting there. I ended up moving to the brown leather chairs which were much more comfortable. While the brown leather chairs all featured power ports, the other seating options in the lounge offered limited power choices. The wifi was fast though, even when the lounge started to fill up about an hour later. The staff overall was good about cleaning up and re-stocking food on the buffet, so the lounge stayed tidy during my entire visit.

After about an hour at the lounge, I decided to head over to the United Club in Terminal E where my flight would be departing from. That became a disaster though and I will outline the issues in a separate post.

Final Thoughts

I think this is one of those lounges that falls into the category of neither exciting, nor horrible. It is just a solid place to spend some time away from the masses in the terminal with a comfortable seat (so long as you are not in the dining area) and a decent selection of drinks and food. If you happen to be in Houston and want to avoid lounges like the packed United Club, I would definitely give the KLM Royal Crown Lounge a visit!

What is your favorite lounge at Houston Airport?

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